AI services from strategy to steady state

AI Strategy & Consulting

Turn AI ambition into a funded, sequenced plan. We work with your operators, IT and risk teams to find where AI moves real metrics — and what it takes to get there safely.

• AI readiness assessment across data, systems, skills and risk
• Prioritized use-case portfolio scored on ROI, effort and risk
• Model and platform selection — build, buy or partner
• AI governance framework: policies, model risk and acceptable use
• 12-month roadmap, business case and operating model

Systems Integration

AI is only as useful as the systems it can reach. We connect models and agents to your applications and data — securely, observably, and without throwing out what already works.

• Connectors to ERP, CRM, EHR, HRIS, ticketing and data warehouses
• MCP servers and tool APIs that let agents act safely in your systems
• Retrieval pipelines over documents, wikis and databases — with access controls
• Event-driven workflows with retries, idempotency and audit logs
• SSO, RBAC and secrets management aligned to your security standards

AI Application Development

We design, build and ship AI applications your teams and customers actually use — from autonomous agents to voice assistants — with evaluation and guardrails built in from day one.

• Agentic workflows with durable orchestration and human-in-the-loop steps
• Voice agents for inbound and outbound calls, in the caller's language
• Copilots embedded in Slack, Teams, CRMs and internal tools
• Document AI: extraction, classification and summarization at scale
• Evaluation harness, guardrails and red-team testing before launch

Managed AI Services

Launch is day one. Our managed AI service keeps your AI systems accurate, reliable, secure and cost-efficient — with a named team, clear SLAs and monthly reporting.

• 24/7 monitoring of quality, latency, cost and errors
• Continuous evaluation and regression testing on golden datasets
• Prompt, model and retrieval updates as the frontier moves
• Cost optimization: routing, caching and right-sized models
• Incident response, security patching and monthly business reviews

AI Enablement & Training

Tools only pay off when people use them well. Our AgenticQuay Academy programs teach executives, business teams and engineers to work with AI confidently and safely — on their own tasks, with results you can measure.

• Executive briefings on strategy, risk and where to invest
• Role-based workshops for finance, legal, sales, ops, support and engineering
• Claude bootcamps: Foundations, business teams, Claude Code and MCP builders
• ChatGPT training alongside ChatGPT Enterprise or Business rollouts
• Champions programs and before-and-after impact reports

Claude & OpenAI expertise

Every service above is available as a dedicated practice for the two platforms most companies standardize on. We stay vendor-neutral and help you use each where it fits best.